Skip to main content

Types of E-Commerce

The several types of e-commerce models in use today are classified based on the nature of the interaction with players are:


Business-to-Consumer(B2C)
  • In B2C, businesses sell directly a diverse group of products and services to customers. In these cases, e-commerce supplements the traditional commerce by offering products and services through electronic channels. Wal-Mart Stores and the Gap are examples of companies that are very active in B2C e- commerce. 
  • Some of the advantages of these e-commerce sites and companies include availability of physical space (customers can physically visit the store), availability of returns (customers can return a purchased item to the physical store) and availability of customer service in these physical stores. 
  • Figure 1.2 illustrates a B2C relationship. (ISP- Internet Service Provider).




  • For example, the Amazon.com is B2C e-commerce is. This e-tailor acts predominantly as a goods marketer in e-space. Amazon.com also sells digital goods such as e-books and offers a platform for other retailers. 
Business-to-Business(B2B)
  • Business-to-Business e-commerce holds electronic transactions among and between businesses.
  • The Intermet and reliance of all businesses upon other companies for supplies, utilities and services has enhanced the popularity of B2B e- commerce and made B2B the fastest growing segment within the e- commerce environment.
  • Companies using B2B e-commerce relationship observe cost savings by increasing the speed, reducing errors and eliminating many manual activities.
  • In a B2B environment, purchase orders, invoices, inventory status, shipping logistics and business contracts handled directly through the network result in increased speed, reduced errors and cost savings. 
  • B2B e-commerce reduces cycle time, inventory and prices and enables business partners to share relevant, accurate and timely information. The end result is improved supply-chain management among business partners. The figure 1.3 illustrates a generic B2B relationship.



Consumer-to-Consumer (C2C) 
  • Using C2C e-commerce, consumers sell directly to other consumers using the Internet and web technologies.
  • Individuals sell a wide variety of services/products on the Web or through auction sites such as eBay.com and gittigidiyor.com through classified ads or by advertising. 
  • Figure 1.4 illustrates a general C2C e-commerce relationship. Consumers are also able to advertise their products and services in organizational intranets and sell them to other employees.



Consumer-to-Business(C2B) 
  • Consumer-to-Business (C2B) e-commerce that involves individuals selling to businesses may include a service/product that a consumer is willing to sell. Individuals offer certain prices for specific products/services. 
  • Companies such as pazaryerim.com and mobshop.com are examples of C2B. Figure 1.5 shows a C2B e-commerce relationship.



Business-to-Employee (B2E)
The transactions between the business and the employee are called business-to- employee services. Searching for a particular type of information from the vast information base of the company may be time consuming for an employee.

To overcome this, B2E application provides employees a self-service capability. The intranet-based business-to-employee applications are sometimes used for implementing improved employee relationship management initiatives. 

Business-to-Government (B2G) 
The transactions between the business and government over electronic network are termed as B2G. B2G e-commerce involves the use of internet for public procurement, licensing procedures, government-related formalities and filing of tax returns.

For example, when Classic Shoes Ltd., submits the tax returns to the income tax department through internet, then it is B2G e-commerce. .

Labels:

Comments

Post a Comment

Popular Post

Procurement Management Using Buyer's Internal Market Place

Improvements to procurement have been attempted for decades, usually by using information technologies. The real opportunity for improvement lies in the use of e-procurement, the electronic acquisition of goods and services for organisations. The general e-procurement process (with the exception of tendering) is shown in figure 2.8 .  One effective solution to the procurement problem in large organisations is to aggregate the catalogues of all approved suppliers, combining them into a single internal electronic catalogue. Prices can be negotiated in advance or determined by a tendering, so that the buyers do not have to negotiate each time they place an order. By aggregating the suppliers' catalogues on the buyer's server, it is also easier to centralise and control all procurement. Such an aggregation of catalogues is called an internal procurement marketplace .  Benefits of Internal Marketplaces   1) Corporate buyers can use search engines to look through internal aggre...
Post a Comment
Read more

Infrastructure for EC

Introduction The e-commerce infrastructure is defined here as the supporting capabilities for online trading between multiple companies which include hardware, software, networks, online payment technologies, security and encryption technologies, online trading business models, legal and regulatory framework, and managerial and organisation capabilities.  Infrastructure is the shared human, informational , and technical resources on which the work system relies in order to operate, even though these resources exist and are managed outside of the work system.  To evaluate the interdisciplinary aspects of construction e-commerce infrastructure, one proposes using a four pillar approach. Figure 5.1 illustrates the skeleton for the proposed integrated construction e-commerce infrastructure. The proposed integrated e-business infrastructure can be broken down into the following four groups of components:  1) Technological Infrastructure : Technology infrastructure is a work...
1 comment
Read more

What is COVID-19 ?

COVID-19 is a disease caused due to the infection of novel coronavirus. The first case of COVID-19 disease was founded at Wuhan, China in December 2019. It also named as severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). COVID-19 is the most widely spread disease ever in the world. In most cases it infects the respiratory system that causes fever, dry cough, and shortness of breath. Previous : What is the difference between coronavirus and COVID-19 ?
Post a Comment
Read more