Contents
E-Commerce and Business Strategy in an Electronic Age
- Electronic Commerce
- Introduction
- Meaning and Definition
- Features of Electronic Commerce
- Framework of E-Commerce
- Types of E-Commerce
- Business-to-Consumer(B2C)
- Business-to-Business(B2B)
- Consumer-to-Consumer (C2C)
- Consumer-to-Business(C2B)
- Business-to-Employee (B2E)
- Business-to-Government (B2G)
- Electronic Commerce and Trade Cycle
- Scope of E-Commerce
- Traditional commerce Verses E-Commerce
- Advantages of E-Commerce
- Disadvantages of E-Commerce
- Traditional Commerce Versus E-Commerce
- E-Commerce in Perspective
- Supply Chains/Value Chains
- Introduction
- Benefits of Supply Chain in E-Commerce
- Porter's Value Chain Model
- Inter Organisational Value Chains
- Value Chain in Different Areas
- Value Chain in Organisation
- Competitive Advantages
- Competitive Strategy
- Porter's Model
- First Mover Advantage
- Sustainable Competitive Advantage
- Competitive Advantage Using E-Commerce
- Business Strategy
- Introduction
- Strategic Implications of IT
- E-Commerce Strategy Inputs
- Technology
- Business Environment
- Business Capability
- Existing Business Strategy
- Strategic Planning Cycle
- Industry and Competitive Analysis
- Strategy Formulation
- Implementation Planning
- E-Commerce Implementation
- E-Commerce Evaluation
Business-to-Business Electronic Commerce
- Business to Business E-Commerce(EC)
- Introduction
- Characteristics of B2B EC
- Types of B2B E-Commerce
- Models of B2B E-Commerce
- Seller-Oriented Marketplace
- Buyer-Oriented Marketplace
- Third-Party Exchanges Marketplace
- Trading Partner Agreements
- Benefits of B2B E-Commerce
- Procurement Management
- Introduction
- E-Procurement
- E-Procurement Cycle
- Types of E-Procurement
- E-Procurement Methods
- Benefits of E-Procurement
- Applications of E-Procurement
- Procurement Management Using Buyer's Internal Market Place
- Just-in-Time Delivery
- Introduction
- Benefits of JIT
- Other B2B Models
- E-Distributor
- Industry Consortia
- Private Industrial Network
- Auctions
- Introduction
- Types of Auctions
- Process of Auctions
- Economic Impact of Auctions
- Advantages of Auctions
- Disadvantages of Auctions
- Services
- E-Infrastructure
- E-Processes
- E-Markets
- E-Content
- E-Communities
- E-Services
- Integration with Back End Information System
- Software Agents
- Introduction
- Need of Software Agents
- Feature of Software Agents
- Classification of Software Agents
- Role of Software Agents for B2B EC
- Electronic Marketing in B2B E-Commerce
- Solutions of B2B EC
- Managerial Issues in B2B E-Commerce
- From Traditional to Internet Based EDI
- Electronic Data Interchange (EDI)
- Characteristics of EDI
- Working of EDI
- Advantages of EDI
- Disadvantages of EDI
- Internet-Based EDI
- Reasons of Using Internet-Based EDI
- Types of Internet-Based EDI
- Prospects of Internet-Based EDI
- EDI: Nuts and Bolts
- Introduction
- EDI Standards
- EDI Software
- EDI Networks
- EDI Agreements
- EDI and Business
- Organisation that Uses EDI
- EDI Applications in Business
- EDI Trading Patterns
- EDI Maturity Model
- Internet
- Meaning and Definition
- Characteristics of Internet
- Components of Internet
- Architecture of Internet
- Internet Connectivity
- Advantages of Internet
- Disadvantages of Internet
- Internet Services/Applications
- Intranets
- Introduction
- Characteristics of Intranets
- Types of Intranet
- Architecture of Intranet
- Development of Intranets
- Requirements for Intranet Development
- Considerations in Intranet Deployment
- Steps for Creating an Intranet
- Intranet Software
- Advantages of Intranets
- Disadvantages of Intranets
- Applications of Intranets
- Intranet Application Case Studies
- Extranets
- Introduction
- Characteristics of Extranets
- Structure of Extranets
- Extranet Products and Services
- Advantages of Extranet
- Disadvantages of Extranet
- Applications of Extranets
- Difference Between Intranet and Extranet
- Business Models of Extranet Applications
- Automotive Network Exchange (ANX): The Largest Extranet
- Managerial Issues of Intranet and Extranet
- Electronic Payment Systems
- Introduction
- Requirements of Electronic Payment Systems
- Steps of Electronic Payment Systems
- Advantages of Electronic Payment Systems
- Disadvantages of Electronic Payment Systems
- Secure Electronic Transactions (SET)
- Introduction
- Features of SET
- Working of SET Protocols
- Is SET a Failure
- Security Schemes in Electronic Payment Systems
- Introduction
- Electronic Payment Protocols
- Electronic Payments
- Electronic Credit Card on Internet
- Parties involving in Credit Card Processing
- Steps of Online Credit Card Processing
- Advantages of Credit Cards
- Disadvantages of Credit Cards
- Electronic Funds Transfer on Internet
- Types of Transactions in EFT
- Working of Electronic Fund Transfer (EFT)
- Common Uses of EFT
- Debit Cards on Internet
- Types of Debit Cards
- Advantages of Debit Cards
- Disadvantages of Debit Cards
- Stored-Value Cards
- Magnetic Strip Card
- Smart Cards
- E-Cash/Digital Cash
- Working of Digital Cash
- Advantages of Digital Cash
- Disadvantages of Digital Cash
- Electronic Check Systems (E- Cheques)
- Working of E-Cheques
- Advantages of E-Cheques
- Disadvantages of E-Cheques
- Prospects of Electronic Payment Systems
- Managerial Issues of Electronic payment Systems
Public Policy: From Legal Issues to Privacy
- EC-Related Legal Incidents
- Ethical, Legal and Other Public Issues
- Overview
- Ethical Issues in E-Commerce
- Channel Conflict
- Pricing Conflict
- Disintermediation and Reintermediation
- Trust
- Non-Work-related Use of Internet
- Codes of Ethics
- Privacy
- Protecting Intellectual Property Rights (IPR)
- Legal Issues in E-Commerce
- Free Speech
- Internet Indecency
- Censorship
- Taxation
- Encryption Policies
- Other Legal Issues
- Electronic Contracts
- Gambling
- Consumer and Seller Protection in EC
Infrastructure for EC
- Infrastructure for EC
- Introduction
- It Takes More Than Technology
- Network of Networks/ Internet
- Introduction
- Evolution of Internet
- Role of Internet in E-Commerce
- Internet Protocols
- Introduction
- Transmission Control Protocol/Internet Protocol (TCP/IP)
- Hypertext Transfer Protocol(HTTP)
- File Transfer Protocol (FTP)
- Telnet
- IMAP
- Web Based Client / Server
- Web Browsers
- Web Servers
- Internet Security
- Dimensions for Internet Security
- Security Threats in Internet
- E-Commerce Security Tools
- Selling on the Web
- Introduction
- Function Requirements for an Electronic Storefront
- Selling Process
- Distinct Phases of Buying and Selling on Internet
- E-Commerce Solutions: Outsourcing versus Insourcing
- Components Used in Selling Process
- Electronic Catalog
- Merchant Servers
- Electronic Commerce Suites
- Chatting on the Web
- Multimedia Delivery
- WebCasting
- Multimedia Technologies
- Bandwidth Requiremnets for Steaming Audio and Video
- Internet Telephones
- Analysing Web Visits
- Managerial Issues
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