1) To Sellers: Electronic auctions provide the following benefits to sellers:
i) Increased Revenues: By broadening the customer base and shortening the disposal cycle, sellers can reach the most interested buyers in the most efficient and fastest way possible and sell more at a price equal to buyer valuation of the product. This eliminates the need to predict demand and the risk of pricing items too high or too low.
ii) Optimal Price Setting: Sellers can make use of the information about price sensitivity collected in auctions to set prices in fixed-price markets.
iii) Removal of Expensive Intermediaries: Sellers can gain more customer dollars by offering items directly, rather than going through an expensive intermediary or by using an expensive physical auction. Furthermore, using e-auctions via intermediaries can be more cost-effective than using a physical auction place.
iv) Better Customer Relationships: Buyers and sellers have more chances and time to interact with each other, thus creating a sense of community and loyalty. Additionally, by making use of information gathered on customer interests, sellers can improve the overall e-commerce experiences of buyers and can deliver more personalized content, thus enhancing customer relationships.
v) Liquidation: Sellers can liquidate large quantities of obsolete or surplus items very quickly.
vi) Lower Transaction Costs: Compared with manual auctions and liquidations, e-auctions offer lower transaction costs.
vii) Lower Administrative Costs: The cost of selling via e-auctions can be much lower than the costs of selling via e-tailing or via non-Internet auctions.
2) To Buyers: Electronic auctions provide the following benefits to buyers:
i) Ópportunities to Find Unique Items and Collectibles: Items that are hard to find in certain areas or at certain times are auctioned regularly on the Internet. Stamps, coins, Barbie dolls, and the Pez dispensers that started the idea of eBay, are examples of popular collectible items on the Internet.
ii) Łower Prices: Instead of buying at a fixed price, buyers can use the bidding mechanism reduce prices.
iii) Entertainment: Participating in e-auctions can be entertaining and exciting. The competitive environment, as well as the interaction between buyers and sellers, may create goodwill and positive feelings. Buyers can interact with sellers as much or as little as they like.
iv) Anonymity: With the help of a third party, e-auction buyers can remain anonymous if they choose to.
v) Convenience: Buyers can trade from anywhere, even with a cell phone (m-commerce auctions).
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